Paypal busted

[Nathan]

Hey tiny, i tried to order an R-spec and paypal gave me a "We are experiencing temporary difficulties" Error. What should i do? I've been trying for days!

[tinyrc]

Yep, this is a know problem at PayPal, I'm literally on the phone with them now about it! If possible, clear all cookies and try again, or try from a different browser (i.e. Netscape if you usually use IE) or from a different computer. We'll let you know what we find out from PayPal. Thanks!

[tinyrc]

According to PayPal you just need to clear your browser's cache in order to fix it. Here's how:


Clearing Cache and Cookies for Internet Explorer:

1. Click on the "Start" button.
2. Select "Settings" and click on "Control Panel".
3. Double-click on the Internet (or Internet Options) and select the
"General" tab.
4. Click on the "Settings" button in the Temporary Internet Files section
and choose "View Files".
5. Click on "Edit" and select "Select All".
6. Press the "Delete" key on your keyboard. If prompted to verify that you
want to delete your cookies, click on "Yes".

Clearing Cache and Cookies for Internet Explorer on a Macintosh:

1. Click on "Explorer" or "Edit" at the top of your screen.
2. Click on "Preferences".
3. Under Web Browser Preferences click on "Advanced".
4. Click on the "Empty Now" button on the right.
5. Under Receiving Files Preferences click on "Cookies".
6. Click on the "Delete" button to the right.
7. Click "OK".

Clearing Cache and Cookies for AOL:

1. Open the AOL account.
2. Click on the "Settings" button on the toolbar. ("My AOL" for older
versions).
3. Select "Preferences".
4. Select the "Internet Properties (WWW)" link on the left-hand side.
(Older versions will show a "WWW" box).
5. In the middle of the Internet Options box is a section called
"Temporary Internet Files".
6. Click "Delete Files". Place a check mark in the "Delete All Offline
Content Box".
7. Click OK.

Clearing Cache and Cookies for AOL on a Macintosh:

1. Click "My AOL" at the top of your browser.
2. Select "Preferences".
3. Click the "WWW" icon on the left hand side.
4. On the right hand side, click "Empty Cache Now".
5. Click the "Advanced Settings" button on the right. **This will bring up
a new window for Advanced Settings.
6. To the left under "Receiving" click "Cookies".
7. Highlight all cookies and press "Delete" on your keyboard.

Clearing Cache and Cookies for Netscape on Microsoft Windows or Macintosh:

1. Open Netscape and select the "Edit" pull down menu.
2. Select "Preferences".
3. Click on "Advanced" on the left hand side of the screen and then
"Cache". You will see an option to clear your disk and memory cache. It
is best to clear both types of cache.
4. You may also need to locate the folder on your hard drive named
"Cookies" or "Magic Cookies" and delete the cookies that are stored here.

Let us know if that works or not - thanks!

[Nathan]

Thanks Tiny! Wonder why chache is a problem....

[Nathan]

Still not working. Same Error.

[tinyrc]

Nathan, what browser are you using? You may also need to close all browser windows after clearing the cache etc. If you could do us a giant favor, please call PayPal to complain about the problem so that maybe they'll do something about it instead of pretending there's nothing wrong! The number is 1.888.221.1161 and they are available 7 days a week, from 6am to midnight CST. Or you can try the email contact form:

https://www.paypal.com/cgi-bin/webscr?cmd=_contact

Thanks!

[Nathan]

I'm using Mozilla. I'll try IE and see if i have any luck.

[Nathan]

IE did it. Thanks, tiny. Mozilla is a "Standards compatible" browser too