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  #1  
Old 02-23-2003, 07:27 PM
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Tiny Please Read!!!

Hey Tiny,
I sent 2 emails and I haven't gotten any responses- I'm assuming that you are very busy right now. I sent my R-Spec back for replacement a long time ago (Over 3, maybe even 4 weeks ago) and I still haven't recieved anything. Are they on backorder or something? Please let me know. Thanks
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  #2  
Old 02-25-2003, 11:29 PM
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Hi Impreza WR reX, what is your email address? Let us know and we'll look into it!
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  #3  
Old 02-25-2003, 11:50 PM
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Ferrari_kid1900@yahoo.com

Thanks!
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Old 02-26-2003, 12:10 AM
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Okay, then this is getting weirder, I'm not able to find any messages from that address - what address did you send to? shop@tinyrc.com, right? If not, please re-send to that address. Thanks!
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Old 02-26-2003, 01:08 AM
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Ok TIny,
I sent out another email entitled "Replacement R-spec" to that email address. Hopefully it will work, I think the problem was that I was emailing you through your member profile on the boards. I have no idea what that email address is. Thanks again!
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  #6  
Old 02-26-2003, 05:33 PM
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My message from Tiny:

This is very strange as you are the second or third person who's replacement has gone "missing" - I think someone at USPS has a bunch of new R-Specs! We'll send you another one, I'm really sorry about this.

THUMBS UP FOR TINY CUSTOMER SUPPORT!
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  #7  
Old 03-06-2003, 06:24 PM
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Tiny, it's been over a week and my motor still isn't here. I hope it wasn't jacked again. Please email me. Thanks.
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  #8  
Old 03-06-2003, 07:06 PM
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Impreza WR reX, we figured it out - some R-Specs went out with the wrong postage amount (extra surcharge for thick padded envelope); they are fixed now and back on their way!
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Old 03-06-2003, 10:36 PM
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Thanks tiny!
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  #10  
Old 03-09-2003, 12:47 AM
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Hey Tiny,

I got good news and bad news. First the good news...my r-spec came! Now the bad news...it's defective (kinda makes the good news pointless). I don't know if I'm just unlucky or if this is just an inconsistant product. What should I do? I don't want to keep sending these things back. I don't think I'm doing anything wrong. I've tried it in 2 different cars, different gears, different batteries (stock Tomy and 3rd party), and all my other motors work fine. I was patient with the last one taking so long becuase I realize it's hard to manage a site this big and I wanted to support you. Let me know what I should do, thanks.
- Impreza WR Rex
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Old 03-16-2003, 09:44 PM
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Impreza WR reX, I'm pretty sure we already took care of this by email but if not, please let us know ASAP!
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  #12  
Old 03-16-2003, 10:39 PM
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yup, I'll be sending back the motor for replacement sometime this week.
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