TinyRC.com - XMODS, XMOD, Micro Flight, ZipZaps, ZipZaps SE, Bit Char-G, MicroSizers, TTTT, Plantraco Desktop Rover, SuperSlicks, Digi Q, Forums, News, Pictures, Parts, and Shop
Forums, XMODS, XMOD, Micro Flight, ZipZaps, ZipZaps SE, Bit Char-G, MicroSizers, TTTT, Plantraco Desktop Rover, SuperSlicks, Digi Q
XMODS Hop-Ups, XMODS Parts, XMOD Hop-Ups, XMOD Parts, Bit Char-G Hop-Ups, Bit Char-G Parts, MicroSizers Hop-Ups, MicroSizers Parts
  #1  
Old 04-01-2003, 02:56 PM
extremeR1der extremeR1der is offline
TinyRC Pro
 
Join Date: Jan 2003
Location: Boston
Posts: 39
QFM, you guys okay???

Hi QFM,

Are you guys still around? and is everything going okay?

I made an online order around the 12th or 13th of march and haven't received anything. I've ordered from you before and never had ANY problems or concerns. So I figured this was pretty uncharacteristic and something must've happened to my order.

I've emailed twice to no reply and now I'm starting to wonder what's going on.

Hope everything's okay.
__________________
Steve
Reply With Quote
  #2  
Old 04-03-2003, 01:50 PM
QFM Racing's Avatar
QFM Racing QFM Racing is offline
Moderator - Modifier
 
Join Date: Jun 2002
Location: NYC Area
Posts: 198
QFM Order Follow-up

Hello Steve,

We tracked your order on 3/12. Apparently your email isn't getting through, as we havent received any email from the email address (extremerider@xxxxxxx.com) associated with your shopping cart (Paypal) order on 3/12. Please be sure to send all correspondence to qfm@comcast.net.

Your order was rec'd 3/12, and shipped/postmarked on 3/13. The item was delivered the following day 3/14 9:15A at Grosvenordale, CT 06255. Please check with your local post office for this package. You may verify the tracking status of your package at www.usps.com using the following tracking number:

01805213907024344610

Please post any further concerns regarding this order on this thread, as we are concerned that your email may not be getting through. We will also try to email you at the email address associated with this transaction. Thank you for your patience, and your business.

Sincerely,
QFM Racing
__________________
QFM Racing's Custom Bit Modifieds (The Bit How-To Page)
http://questformadness.com

Reply With Quote
  #3  
Old 04-03-2003, 07:18 PM
extremeR1der extremeR1der is offline
TinyRC Pro
 
Join Date: Jan 2003
Location: Boston
Posts: 39
Thanks for the reply :)

**copy of an email I sent today**
Hi QFM,

Thanks very much for the response. I was getting discouraged.

I have, in fact, received THAT particular order. That was my second order from QFM - hence the confidence I have in your company and customer service. Unfortunately I have not received my third QFM order. The third order consisted of 3 sets of xp300 springs and one or two batteries. I'll look thru my paypal account to see the exact contents of the third order.

I will also respond to the forum in case you are not receiving my emails.

Thanks,
Steve T
__________________
Steve
Reply With Quote
  #4  
Old 04-03-2003, 07:22 PM
extremeR1der extremeR1der is offline
TinyRC Pro
 
Join Date: Jan 2003
Location: Boston
Posts: 39
The PayPal 'receipts'

**another copy of an email I just sent. showing a copy/paste from the PayPal history**

Hi again, QFM.

Here's a copy/paste from the three orders. I received the first two, but did not yet receive the third. I cc'd the email address for the QFM account - I hope this was okay.

Transaction Details

Shopping Cart Payment Sent (ID #1BU45898U7699311E)
Related Transactions
Date Type Status
Feb 21, 2003 Payment To QFM Entertainment Completed
Feb 21, 2003 Transfer From Credit Card Completed

Name:
QFM Entertainment (The recipient of this payment is Verified)
Email:
email@somewhere.com

PayPal Shopping Cart Contents

Qty Item Options Price
1 Gold Plated Micro Springs
#002 2.00
1 Silver Plated Micro Springs (Tomy Spec)
#009 2.00
Amount 4.00

----------------------------------------------------------

Transaction Details
Shopping Cart Payment Sent (ID #473807446S494532H)
Related Transactions
Date Type Status
Mar 11, 2003 Payment To QFM Entertainment Completed
Mar 11, 2003 Transfer From Credit Card Completed

Name:
QFM Entertainment (The recipient of this payment is Verified)
Email:
email@somewhere.com

PayPal Shopping Cart Contents

Qty Item Options Price
4 NiMH Cell 80mah (N-80AAA)
#04A 8.00
Amount 8.00

---------------------------------------------------------------

Transaction Details

Shopping Cart Payment Sent (ID #1XV57856V2226262L)
Related Transactions
Date Type Status
Mar 12, 2003 Payment To QFM Entertainment Completed
Mar 12, 2003 Transfer From Credit Card Completed

Name:
QFM Entertainment (The recipient of this payment is Verified)
Email:
email@somewhere.com

PayPal Shopping Cart Contents

Qty Item Options Price
3 Tomy Micro Springs XP300 (2 Pairs)
#001 6.00
1 NiMH Cell 80mah (N-80AAA)
#04A 2.00
Amount 8.00


Thanks!
Steve T
__________________
Steve
Reply With Quote
  #5  
Old 04-23-2003, 10:05 PM
extremeR1der extremeR1der is offline
TinyRC Pro
 
Join Date: Jan 2003
Location: Boston
Posts: 39
Thanks, QFM

I don't know if anyone is even following this thread (besides me and QFM), but I wanted to update the thread with QFM's resolution.

I received my order today. Apparently there was an issue with shipping, but QFM did not brush this under the carpet. It took time to hash things out, but I'm not a hasty guy so I can say that I am pleased with the resolution.

Not only did QFM re-send my shipment, but they threw in a set of Bit Racer tires free of charge.
I can say that I am pleased with QFM's follow through and they have earned my repeat business once again.
__________________
Steve
Reply With Quote
  #6  
Old 05-28-2003, 06:45 AM
extremeR1der extremeR1der is offline
TinyRC Pro
 
Join Date: Jan 2003
Location: Boston
Posts: 39
OMG

You're not going to believe this one.

I just got back from a Vegas trip yesterday and guess what was waiting for me at home. The original delivery of this order. It has the packing slip in there - printed 3/13/2003. It arrived some time between last Wednesday and Monday, May 26th. 2.5 months after it was shipped.

The package was opened and the battery was missing. The 3 orders of xp300 springs were still in there. This is the best part: It has a sticker on it from Frankfurt Germany!!!!
Here's what the sticker says:
"Zollamtlich abgefertigt
HZA Frankfurt am Main-Flughafen
Abfertigungsstelle"

translation from babelfish:
"Customs dispatched
HZA Frankfurt at the Main airport
dispatching place"



Thanks, QFM. I thought you might enjoy this post.

Let me know if you would like me to send these springs back. I doubt you're interested, but I had to offer as it is the right thing to do.
__________________
Steve
Reply With Quote
  #7  
Old 05-29-2003, 11:22 AM
QFM Racing's Avatar
QFM Racing QFM Racing is offline
Moderator - Modifier
 
Join Date: Jun 2002
Location: NYC Area
Posts: 198
Thats a RECORD!

We've had two orders take about 4 weeks to get over to brooklyn, NY which is just over in the next state (we are in NJ). I thought that was long, but this one definitelty takes the record! Not only did it take 2.5 months, it went overseas and back! Enjoy the springs! thank for the offer to return it, but it isnt necessary.

Sincerely,
QFM
__________________
QFM Racing's Custom Bit Modifieds (The Bit How-To Page)
http://questformadness.com

Reply With Quote
Reply

Bookmarks

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
what do you guys use to paint the bodies, just spraypaint? eman1 Bit Char-G / MicroSizers 12 08-09-2003 09:44 AM
what kind of tires do u guys use? MTL Auldey (All) 2 02-20-2003 10:02 AM
What's with QFM? Impreza WR reX Bit Char-G Mods and Projects 4 02-11-2003 06:07 PM
What Defects/Problems Do You Guys Have With Your ZipZaps? MicroRCracer ZipZaps 21 12-05-2002 09:01 AM
Problems/ Stabilizers and QFM springs Zakkorn Bit Char-G / MicroSizers 2 10-31-2002 08:28 AM


All times are GMT -5. The time now is 05:41 PM.


Powered by vBulletin® Version 3.7.3
Copyright ©2000 - 2019, Jelsoft Enterprises Ltd.
Mini Inferno Sale - Up to $85 Instant Savings!
Micro-T Hop-Ups
RC18R, M18, Micro RS4, Mini-LST, TamTech-Gear, Minizilla, RC18T, RC18B, RC18MT
shop.tinyrc.com Products
Tiny RC Community News
[03/17/10] Kyosho Mini-Z F1 MF-010 SP2... : The Kyosho Mini-Z F1 MF-010 SP2 Carbon Limited ASF 2.4GHz Tx-Less Chassis Set - more»
[10/23/09] Kyosho Mini-Z MR-03 In Stock! : The Mini-Z MR-03 (http://mr-03.com) is now In Stock and Pre-Orders are shipping! - more»
[09/06/09] Labor Day Savings - $5 Off... : Labor Day traditionally marks the unofficial end of summer - but we're not ready to let go! So, we - more»
Mini-Z, Mini-Z Racer, MR-02, MA-010
M18, M18T, RC18T, Mini-LST, Mini-T, Micro RS4, XRay, 1/18, 18th scale
XMODS, XMOD, Micro Flight, ZipZaps, ZipZaps SE, Bit Char-G, MicroSizers, TTTT, Plantraco Desktop Rover, SuperSlicks, Digi Q
Mini Inferno, Mini Inferno ST, half EIGHT, 1/16, 16th scale
Epoch, Indoor Racer, 1/43, 43rd scale
E-Savage, eSavage, eZilla, e-Zilla, HPI
Robots, Bots, Bipeds, Wheeled, Manoi, Roomba, NXT, Lego, Hacking
Crawling, Crawlers, Micro, RC, Losi Mini-Rock Crawler, Duratrax Cliff Climber
Kyosho Minium, Caliber 120, Minium Forums
Mini-Z Hop-Ups, Mini-Z Parts, Mini Inferno Hop-Ups, Mini Inferno Parts, M18 Hop-Ups, M18 Parts