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The EXACT thing happened to me.
I just exchanged it at the Shack.
If your warranty is over, just buy the same car and switch them, or just switch that part.
Just say that you got it for some one and they already had it.
Of course you will get a refund, and a brand new xmod.
Since this problem is kinda common, people think that this part is called the:
12414231 - HOLDER CENTER SHAFT (FRONT) $2.49
12414249 - HOLDER CENTER SHAFT (REAR) $2.49
12414314 - JOINT CUP CENTER SHAFT $2.49
12414322 - JOINT CUP CENTER LEFT $2.49
Just make sure which one it could be.
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